Privacy Policy Page

YOUR PRIVACY IS VITAL TO US.

Dotfive is dedicated to respecting your privacy whilst you use our website, our services, and our business.

This Privacy Policy explains the requirements to ensure compliance with the applicable legislation and regulations when dealing with data privacy. In particular, when Dotfive is collecting, using and transmitting personal data for information. The data is collected by Dotfive on its website.

Purpose of the collected data:

Dotfive collects and uses information with the underlying intention to provide and improve its services used by you.

By you accepting to access and use our services, you consent to the collection and use of the information in accordance with this Privacy Policy.

Unless otherwise stated in this Privacy Policy, the terms used in this Privacy Policy have the same meaning as in our Terms and Conditions.

Application of the Privacy Law for EU Residents for EU residents also known as the 'data subject', when Dotfive collects and uses personal data/ information about you, Dotfive may become subject to the General Data Protection Regulation 'GDPR' and be responsible as a data controller and data processor for such personal data.

Application of the Privacy Law for US Residents When Dotfive collects and uses personal data/ information about you, Dotfive may be subject to the California Consumer Protection Act (CCPA), and as well as be responsible as a 'business' or 'service provider' for such personal data.

Our user also known as 'data subject', is any living individual who is making use of Dotfive's services and who is the subject of the personal data.

The type of data that is collected is personal data. This type of data is usually collected whilst you use our site and services. For example, personally identifiable information that can be used to contact or identify you as well as, business contact details. This may include the following:

• Email address;
• First name and last name;
• Phone number;
• Cookie and usage data.

Note that Dotfive may use your personal data to contact you either by sending you newsletters, marketing or promotional materials, and other information that may be appealing to you. You may decide to opt-out of receiving any or all of these communications from us by following the unsubscribe link or the instructions that Dotfive will provide in an email.

Usage Data

Dotfive is also able to collect information that your browser sends every time you visit or access our Services through a mobile device. Usage data consists of information such as your computer internet protocol address (IPA), the browser type, browser version, the page of our services that you visit, the date and the time spent on those pages, unique device identifiers, and other diagnostic data.

Note that if you were to access the Services with a mobile device, the usage data may differ and include information such as the type of mobile device you use, your mobile device unique ID, the IP Address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers and other diagnostic data.

How Dotfive uses information:

Dotfive uses customer data in accordance with customers instructions, the customer agreement and as required by law.

The way in which Dotfive uses information is dictated by the relevant legislation, the regulations and legal processes.

Other instances whereby Dotfive comes to use information:

Whereby there is a requirement to communicate with you following requests, comments, and questions that you may have.

Whereby there is an opportunity to enhance our services by making them as useful as possible for specific workspace and authorised users. If there is such scope, Dotfive may develop search and learning tools and additional features.

The usage of other information may be of assistance when dealing with the improvement of a search function or when determining or ranking the relevance of the content, channels or expertise to an authorised user. Other information may also be used for creating services to third-party services suggestions which are based upon historical use and predictive models.

Dotfive tends to rely on other information as it is beneficial when identifying business trends and providing insights. This may lead to customising a service experience or create new features and products.

Dotfive may at times obtain data from third parties. This may be through the use of social networks whereby, you grant permission to us to access your data on one or more networks through our websites. This is also likely to be obtained through service providers that help us determine a location based upon your IP address in order to customise offerings and content to your location.

Tracing Cookies Data:

Cookies are a type of file with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

Dotfive uses cookies and similar tracking technologies to track the activity on our Services and hold certain information. Note that other tracking tools may be used such as beacons, tags, scripts to collect and track information and to improve and analyse our Services.

Dotfive uses cookies in a range of ways to improve your experience on our website, including; understanding how you use our website

You may instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Note that if you do not accept cookies, you may find yourself unable to use some of our services or site pages.

Please find below a list of cookies that you may encounter on our website:

1. Session cookies are used by us to operate our services.
2. Preference cookies are used by us to remember your preferences and various settings.
3. Security cookies are used by us for security purposes.

There are a number of different types of cookies, however, our website uses:

• Functionality Dotfive uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising Dotfive uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Dotfive sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Please note that the use of any cookies will require your consent unless, these are necessary cookies. Dotfive will use its best endeavors to provide you with accurate and specific information explaining the data each cookie will be tracking and its underlying purpose. Such information will be provided to you prior to your consent being received. Dotfive will document and store the consents received from you. Dotfive will use its best endeavors to allow uses of some of their services whereby, the use of certain cookies have been refused by you. You will have the option to withdraw your consent at any time. Where appropriate and necessary, Dotfive will inform you of any third-party cookie usage, the purpose of their cookies and will remind you to read any third-party privacy and cookie policies.

When is data used:

Dotfive has a tendency of using the data for various purposes:

• To provide and maintain its services;
• To notify you about any changes to its services;
• To allow you to participate in interactive features of its services;
• To provide support to its customers;
• To allow us to gather valuable information and conduct analysis so that Dotfive can improve its services;
• To monitor the usage of its services;
• To detect, prevent and address the technical issues; and
• To provide you with news, update, special offers and general information about goods and services and events which Dotfive offers that are similar to those you have purchased and enquired about, unless you have opted out to receive such information.

The legal basis for providing personal data under the General Data Protection Regulation GDPR.

When dealing with a person from the European Economic Area (EEA), our legal basis for collecting and using the personal information will depend on the personal data Dotfive collects, and the specific context in which Dotfive collects it.

• Dotfive may process your personal data because Dotfive requires it to perform its contractual obligations towards you.
• You have granted us permission to do so.
• The processing is in Dotfive's legitimate interest and it is not overridden by its rights to comply with the law.

Measures under which Dotfive can retain data:

If Dotfive is to retain data, it will only be for as long as necessary for the purpose set out on this Privacy Policy. Dotfive will retain and use your personal data to the extent necessary to comply with its legal obligations. For instance, if Dotfive is required to retain your data to comply with the applicable law.

Dotfive will retain your data for internal analysis related purposes.

The usage of data is most likely to be retained for a shorter period of time, unless when the data is used to strengthen the security and functionality of our services, or there is a legal requirement for us to retain the data for a longer period.

How does Dotfive transfer data:

You should know that your information, including your personal data may be transferred and maintained on computers located outside of your geographical location (whether it is your state, province and country) or even by another governmental jurisdiction where the data protection law may differ from those of your jurisdiction. Note that your consent to this Privacy Policy followed by your submission of such information, represents your agreement to transfer.

Dotfive will take all the steps reasonably necessary to ensure that the data is treated securely and in accordance with this Privacy Policy and no transfer of personal data will occur to an organisation or a country unless, it is confirmed that they have adequate control measures in place for the security of your data and other personal information.

How does Dotfive deal with disclosing data:

In the event of a merger, an acquisition or an asset sale, your personal data may be transferred. If this is the case, Dotfive will provide you notice of it and inform you, when your personal data is being transferred and becomes subject to a different privacy policy.

Disclosure following Law enforcement:

Under certain circumstances, Dotfive may be required to disclose your personal data in the event that there is a requirement to do so by law or if a valid request has been made by a public authority (this could be a court or a government agency).

Legal requirements:

Dotfive may decide to disclose your personal data with the intention that such action is necessary:

• to comply with a legal obligation;
• to protect and defend the rights and property of Dotfive;
• to prevent or investigate possible wrongdoing(s) in connection with the Services;
• to protect the personal safety of users of the Services or the public; and
• to protect against the legal liability.

Security of Data:

The security of your data is important to us and Dotfive, will take its best endeavours to work with this ongoing core value. Note that no method of transmission over the internet or method of electronic storage is 100% secure. Dotfive uses all commercially acceptable measures to protect your personal data. Dotfive cannot guarantee that all the measures Dotfive provides you with, will protect your personal data with absolute security.

Your data protection rights under the General Data Protection Regulation (GDPR):

If you are a resident of the European Economic Area (EEA), you are entitled to certain data protection rights. Dotfive aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. If you wish to be informed about the personal data Dotfive holds about you and if you wish to be removed from our system, we kindly ask you to contact us.

The following list will provide you with an indication of your data protection rights:

• The right to access, update, or delete the information Dotfive holds on you. Whenever possible, you can access, update, or request deletion of your personal data directly within your account settings section. In the event that you are unable to perform the actions yourself, please contact us to assist you.
• The right to rectify you hold the right for any of your information to be rectified if that information appears to be inaccurate or incomplete.
• The right to object you hold the right to object to the processing of your personal data.
• The right to restriction you hold the right to request that Dotfive restricts the processing of your personal information.
• The right to data portability you hold the right to be provided with a copy of your information Dotfive has on you (in a structured, computerised, and commonly used format).
• The right to withdraw your consent you have the right to withdraw your consent at any time where Dotfive has relied upon your consent to process your personal information. Note that Dotfive may ask you to verify your identity before responding to such requests.
• You have the right to complain to a data protection authority about our collection and use of your personal data. (For more information, please contact your local data protection authority in the European Economic Area (EEA).

CCPA (California Consumer Privacy Act) CCPA

If you are a Californian resident, the CCPA may be applicable whereby Dotfive collects personal information from you. Any data collected will be in accordance with the new legislation which came into effect on January 1, 2020.

Service Providers - Dotfive may employ third-party companies and individuals to facilitate our services and service providers who tend to provide services on our behalf, perform services, related services or assist us with how our services are used. These third-party companies will have access to your personal data only to perform these tasks on our behalf and are prevented from disclosing it or using it for any other purpose.

Links to other website

Our services may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to a third-party site. Dotfive strongly advises you to visit the privacy policy of every site you visit. Note that Dotfive has no control over and assumes no responsibility for the content, privacy policies, and or practices of any third-party sites or services.

Children privacy

Please be aware that our services do not address anyone under the age of 18. Dotfive has no intention of and does not knowingly collect personable identifiable information from anyone under the age of 18. If you are a parent or guardian and are aware that your child has provided us with personal data, we kindly ask you to contact us. Alternatively, if Dotfive becomes aware that it has collected personal data from children without verification or parental consent, Dotfive will ensure to remove that information from its servers.

Changes to this Privacy Policy

Dotfive reserves the right to update its Privacy Policy from time to time. Dotfive will take the correct measures by notifying you of any changes, by posting the new privacy policy on this page. Dotfive will let you know via email or a prominent notice on its services prior to the change becoming effective and will provide you with an update on the effective date displayed at the top of its Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact us

For any concerns or questions, please contact us by emailing us at: info@dotfive.co.uk.